FAQs and Shipping
How much is shipping?
We ship absolutely FREE for orders over $25! Shipping for orders under $25 is calculated at checkout based on your location.
How long will it take to receive my items?
Packages usually take 10-25 business days to arrive. Depending on the number of items in your order, you may receive multiple packages to fulfill your order. Please see additional shipping information below.
What payment types do you accept?
Credit card and Paypal are both options we accept.
Fawn & Flora ships worldwide! The shipping table below will include information about different countries.
The average processing time is approximately 1 to 5 business days; however, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. Some orders can take between 5-10 business days to process.
Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.
Products with no quality-related issues can be returned within 30 days of receiving your order. You will be responsible for all returning shipping fee and we reserve the right to charge a restocking fee on all returned order.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.